Warranty and Product Use Policy
Asterope products are manufactured using carefully selected materials and construction practices intended to support reliable signal transfer and long-term durability.
Proper Product Use
Asterope products are intended for use with professional and consumer audio equipment operating within standard electrical and signal specifications.
Improper use, modification, abuse, unauthorized repair, or use outside normal audio applications may void any warranty consideration.
System Compatibility
Because audio systems and equipment configurations vary widely, compatibility with every device, installation method, or signal chain configuration cannot be guaranteed.
Limited Warranty Consideration
If a product is believed to have a defect in materials or workmanship under normal use, customers may contact Asterope for review. At its discretion, Asterope may repair, replace, or otherwise address the product after evaluation.
Exclusions
Warranty consideration does not apply to:
Normal wear and cosmetic aging
Damage caused by misuse or accident
Unauthorized repair or modification
Improper installation or handling
Environmental damage or external force
Limitation of Liability
Asterope shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use its products, including but not limited to loss of recordings, loss of studio time, equipment damage, loss of income, or interruption of professional work.
Contact
Product support inquiries may be directed to: sales@asterope.com